Remote Jobs Hiring: Top 10 Active Customer Support Specialist Openings

As a Customer Support Specialist, you will manage the day-to-day customer support needs of the business. You will work closely with a small, collaborative team to address customer inquiries, resolve order-related concerns, and assist with subscription management while maintaining a positive and trustworthy customer relationship.

This website uses cookies to improve your web experience. By clicking Accept, you agree to the use of cookies. Customer Support Engineer - Tier 1 will provide world-class technical support to JumpCloud’s customers via email, telephone, chat or remote web session. They will apply their technical knowledge to resolve customer issues and regularly interface across Support and Engineering to ensure timely resolution of defects.

Nous is building at the frontier of agentic AI, and we’re looking for a Support Engineer to own the critical interface between our users and the systems behind that work. You’ll solve issues hands-on, drive fixes with engineers, and build the tooling, automation, and feedback loops that help support scale with a fast-moving product.

Albiware is a B2B SaaS company building Albi, a project management platform purpose-built for the restoration and construction industry. Restoration contractors across North America rely on Albi to manage water, fire, and mold mitigation jobs, reconstruction projects, accounting integrations, and field documentation. We are a growing team focused on delivering a platform our customers depend on every day.

Our client is a premier Australian importer and distributor of high-quality nursery and baby products. They deliver premium prams, travel systems, and accessories to consumers and retail partners across Australia via their e-commerce store, independent stockists, and industry expos. As a fast-moving, family-owned business, they are dedicated to operational excellence, clear communication, and outstanding customer care.

Ashby is expanding its global Support team with the addition of Product Support Engineers in AMER. The role involves contributing to how they support customers across time zones and working alongside four other engineers in the region, shaping operating practices and improving documentation and enablement.

Whizz, a transportation company focused on e-mobility solutions for delivery drivers, is seeking a Virtual Customer Service Representative. This role involves assisting customers remotely through live video connections at their locations in various countries including Argentina and Colombia. The position aims to provide fast, friendly, and clear assistance while ensuring the same level of service as if a representative were present.

Hireframe, a remote-first organization with team members in the United States, Mexico, and the Philippines, is hiring a Customer Service Representative to support their HubSpot Service Hub. This role works closely with the HubSpot Administrator & Revenue Operations Lead, ensuring system efficiency and data accuracy.

Action1 reinvents patching with an infinitely scalable, highly secure, cloud-native platform configurable in 5 minutes — it just works and is always free for the first 200 endpoints, with no functional limits. Featuring unified OS and third-party patching with peer-to-peer patch distribution and real-time vulnerability assessment with no VPN needed, it enables autonomous endpoint management that preempts ransomware and security risks, all while eliminating costly routine labor. Trusted by thousands of enterprises managing millions of endpoints globally, Action1 is certified for SOC 2 and ISO 27001.

The Technical Support Specialist is an experienced second-level technical resource who owns complex customer escalations and serves as a key liaison between Support and our Development, QA, and Product teams. This person works directly with LeanData and Salesforce configuration and APIs to diagnose issues across our product suite, including Orchestration, Scheduling, and Journeys; partners with Engineering and QA on reproducible bug reports, and translates customer-reported symptoms into clear technical detail. As LeanData’s AI-forward product line grows, this role will build familiarity with AI-feature troubleshooting alongside Engineering.