Jobs Hiring Near Me: Curated Customer Support Specialist Jobs in Netherlands

Systems Support Engineer position at Investigo Group, focusing on providing technical support and assistance to clients and end-users. The role involves solving problems independently and escalating complex issues to specialized teams when necessary.

Systems Support Engineer at Investigo Group, Netherlands. The role involves working on systems-related issues and providing support to customers and end-users. Responsibilities include troubleshooting problems independently and escalating complex issues to specialized teams when necessary.

As a Technical Support Specialist at Trengo, you'll work closely with Engineering, Customer Success, and Customer Support to investigate, troubleshoot, and resolve complex technical issues. You will use AI tooling daily, including our internal AI agent with product code access, Langsmith, and database access, to speed up root cause analysis. You will collaborate with Product and Engineering to report bugs, share insights, and contribute to platform improvements. You will own your Linear tickets end-to-end, communicate clearly, follow-through, and accurate documentation. You will support the team's resilience during busier periods by following established playbooks and prioritization frameworks. AI is not a buzzword at Trengo — it's part of how we build and operate.

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This position is listed on behalf of a partner company, which manages all applications and next steps. The Technical Support Engineer will be based in the Netherlands, focusing on enterprise customers across the EMEA region. They will provide technical support for a sophisticated ecommerce technology platform, owning customer-facing support conversations through tickets, Slack, and calls. The role involves hands-on troubleshooting with APIs, SDKs, logs, event data, integrations, tagging, and implementation behavior to diagnose technical challenges. As an early member of the newly established support function, they will have significant influence over processes, documentation, automation, escalation paths, and team practices. They will partner closely with customers, Customer Success, Solutions, Product, Engineering, and other internal teams to resolve issues and share valuable product feedback.

This position offers the opportunity to provide high-quality customer support within a fast-growing international Forex and financial services environment. You will serve as a key point of contact for clients, helping them navigate account setup, onboarding, trading platforms and day-to-day queries. The role combines strong customer service with practical knowledge of FX/CFD trading and platforms such as MT4 and MT5.

Join a globally distributed Support Engineering team serving customers across EMEA and, when needed, the Americas and APJ. Combine deep technical problem-solving with customer-facing communication across tickets, chat, Slack, calls, and video meetings.

A Technical Support Specialist role at DataSnipper is an exciting opportunity to work with a fast-growing, profitable unicorn scale-up in the Netherlands. The position involves hands-on support of AI infrastructure, resolving complex technical issues, and contributing to systemic improvements through onboarding new team members.

The Principal Technical Support Engineer role will be the primary escalation contact for product questions/issue tickets. Successful candidates will utilize knowledge of our products, strong technical knowledge and troubleshooting expertise, and investigative skills to determine root causes to either resolve the ticket or compile sufficient information for further escalation.

Join a remote-first team supporting enterprise identity governance solutions for large-scale international environments. This role involves maintaining, enhancing, and optimizing a mission-critical SailPoint IdentityIQ platform to ensure secure access management and seamless identity lifecycle operations. You'll work closely with infrastructure, security, and application teams while contributing to the implementation of scalable identity solutions and troubleshooting complex technical issues.